Contact Joel:

Please read the below information carefully if you would like to make contact:

Please use the direct email address joel@bftc.com.au to contact me. A phone message is the alternative, but I prefer email.

For new clients: I like to arrange a brief telephone conversation to discuss your needs and to answer questions you may have before booking appointments. It’s helpful to include your phone number in your email if you’d like me to call you. We can then work out a mutually suitable time to talk.

Please also note that email replies from me sometimes end up in ‘spam’ or ‘junk mail’ folders. I do my best to respond to all messages the day they are received, so if you email me with an enquiry and don’t see a reply within a day or two, please check these folders - and always feel free to follow up with another direct email to the above address, or a phone call to the below number. I no longer have a receptionist to help with phone calls, so all incoming calls will go to message bank. Leave a message and I will return your call (again, hopefully the same business day).

Note that, as of 2024, I no longer see clients on Fridays. Appointments are available Monday-Thursday each week.

*SMS Communication (a note to current and past clients):

Current and former clients will know that I sometimes communicate via SMS regarding appointment times, etc. These messages are sent via my practice software, not a phone. On 24th April 2026 I am changing practice management systems. Soon thereafter, the SMS number linked to my former software will cease to operate. Please use email to make communicate with me until the new system is up and running smoothly. Clients may receive automated appointment reminders from two numbers until August 2026. If that’s the case, please reply to both reminders.

Thank you.

Brisbane Family Therapy Clinic

Suite 85, Level 8, Silverton Place

101 Wickham Terrace

Spring Hill, Queensland, 4121

T: 07 3831 0022

E: joel@bftc.com.au